Jason Dale Bates · Houston, TX · NMLS #406344

Started as an LOA. Now running a national team of LOAs for 110+ loan originators. Learning to build.

15+ years working through every level of the mortgage business — from origination to operations to national team leadership. Now adding AI to the mix: capacity models, full loan lifecycle workflows, and tools that give time back to the people doing the work.

Operations Management National Team Leadership AI & Automation Mortgage Lifecycle Consulting
26
LOAs managed nationally
110+
Loan originators supported
75%
Of company loan production
15+
Years in mortgage
What I build

Real tools. Running in production.

Every project solves an actual problem — in mortgage operations, team management, or my own daily workflow. Built with Python, AI APIs, and a bias toward shipping fast and iterating.

01
Daily Automation

Morning Intelligence Dashboard

Automated daily briefing pulling live mortgage rates, weather, AI news, disc golf tournaments, and Claude-generated summaries — deployed to the web every morning at 6 AM without touching a keyboard.

PythonClaude APIGitHubCloudflare Pages
Live · Updates Daily
View live ↗
02
Mortgage Ops

LOA Capacity Planning Model

AI-assisted capacity model for staffing and team gearing across PROC1, LOA2, and HYBRID roles — used to forecast national team needs across 110+ loan originators and inform executive staffing decisions.

ExcelClaude AIPowerBI
Internal
03
Mortgage Ops

Full Loan Lifecycle Workflow

End-to-end workflow design covering lead through funding — one path, one process, used by both sales and operations to establish and maintain alignment across the full loan manufacturing process.

Workflow DesignClaude AIOperations
Internal
04
Coming Soon

Next Build

Something in the intersection of AI and mortgage automation. The pipeline is full — watch this space.

TBD
In progress
About

Operator first. Always learning.

I've spent 15 years working through every level of the mortgage business — starting as an LOA, learning the craft, and eventually building and leading a national team that now supports the majority of company production. I know what slows teams down because I've lived it — and collaborated on solving it — throughout the loan manufacturing process.

Now I'm adding AI to that foundation — not as a buzzword, but as a practical tool. Capacity models, loan lifecycle workflows, automated reporting, daily intelligence. I'm learning to build things that make real work easier, and sharing the process as I go.

Tools & Stack

Two stacks. One operator.

For the first time in my life, AI is opening doors I didn't know how to walk through. These are the tools I'm exploring.

The foundation — tools I've worked with for years

Encompass LOS AUS (DU / LP) Microsoft PowerBI HubSpot CRM Microsoft Office Suite

What AI is unlocking — tools I'm exploring for the first time

Claude AI / Anthropic API Python Make.com GitHub / Cloudflare Pages Ollama / LM Studio ChatGPT / Copilot
Experience

Where I've been.

Aug 2023 — Present

Operations Manager & National LOA Team Manager

Envoy Mortgage / PLACE — Houston, TX (Remote/National)

Built and scaled the national LOA team from 2 to 26 members across 4 specialty roles. Team supports 70–75% of total company loan production across 110+ loan originators nationwide.

May 2018 — Aug 2023

Operations & Pipeline Manager

Envoy Mortgage — Houston, TX

Managed active pipeline for Houston, Kingwood, and The Woodlands branches. Primary operations resource for file restructuring, AUS execution, condition clearing, and cross-departmental escalations.

May 2016 — May 2018

Branch Captain / Loan Officer Assistant

Waterstone Mortgage Corporation — Houston, TX

Supported the Branch Manager's full pipeline from pre-qualification through funding. Primary contact for resolving complex income scenarios, rush requests, and suspended files.

Oct 2010 — May 2016

LOA / Mortgage Banker & Home Mortgage Consultant

Envoy Mortgage / Wells Fargo — Houston, TX

Earned NMLS #406344. Top performer at Wells Fargo in first year. Built independent referral relationships while supporting broader production teams at Envoy.

B.B.A. Marketing · B.A. Japanese Language — University of Texas at Austin, 1999  ·  ↓ Download Résumé
Fun

Life outside the office.

Not everything worth building is for work. Some of it is just for the love of the game.

Connect

Let's talk.

Open to conversations about AI in mortgage operations, consulting engagements, and what's possible when you combine deep industry experience with a genuine curiosity for what comes next.