A residential mortgage moves through hundreds of small steps from first contact to funded loan. This is the documented workflow that governs that journey — nine stages, every owner, every system of record, every handoff gate. Shown here in abstract; the full detail lives in the operation it runs.
The point was never the document. It was giving a fast-growing operation a shared source of truth — so every role knows what they own, where the file came from, and what “done” means before the handoff.
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